Shipping policy

Shipping Policy

Last Updated: May 9, 2026

At Summit Stitch (www.summit-stitch-shop.com), we are committed to providing reliable, transparent, and efficient shipping for all orders. This website is intended for customers in Canada, and all orders are processed with the goal of providing a smooth and reliable shopping experience.

FREE SHIPPING ON ALL ORDERS — NO MINIMUM PURCHASE REQUIRED

1. International Fulfillment

To provide you with the best prices and the latest designs, we ship directly from our international fulfillment centers. This global logistics model allows us to cut out middleman costs and pass those savings directly to our Canadian customers.

2. Shipping Rates & Times

Category Details
Shipping Cost $0.00 (Free Shipping)
Processing Time 1–3 Business Days (Monday–Friday)
Estimated Delivery 7–10 Business Days
Order Cutoff 8:00 PM (EST)

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a unique tracking link. This link allows you to monitor your delivery status online as it makes its way to your doorstep.

4. Delivery Estimates & External Factors

Please note that delivery times are estimates. While most orders arrive within 7–10 business days, transit times may vary due to courier delays, weather conditions, regional factors, or customs processing. We are not responsible for delays caused by third-party courier services.

5. Returns & Damages

If you are not satisfied with your order or if your item arrives damaged or incorrect, please contact us within 30 days of delivery at info@summit-stitch-shop.com. Return instructions will be provided after approval. For full details, please review our Refund & Return Policy.

6. Accurate Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Failed deliveries due to incorrect or incomplete addresses may result in additional shipping charges for reshipment.

Customer Support Hours (EST)

Monday–Friday: 09:00 AM – 05:00 PM
Saturday & Sunday: Closed
Email: info@summit-stitch-shop.com

© 2026 Summit Stitch. All rights reserved. Registered in Ontario, Canada.